Privacy Policy
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website or contact us.
This may include:
- First and last name
- Email address
- Phone number
- Mailing or project address
- Company or business name
- Information about your project
- Product preferences and specifications
- Measurements or other project details
- Information submitted through quote or contact forms
- Communications you send to us
- Any other information you choose to provide
For example, you may provide information when you:
- Request a quote
- Contact our team
- Request information about our products
- Schedule a consultation
- Submit a project inquiry
- Sign up for marketing communications
- Communicate with us by email, phone, text message, or through our website
Information Collected Automatically
When you visit our website, certain information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General geographic information
- Website interaction and usage information
This information helps us understand how visitors use our website and allows us to improve our website, products, advertising, and customer experience.
2. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may be used to:
- Make our website function properly
- Remember preferences
- Understand website traffic and usage
- Measure advertising performance
- Improve our website and marketing
- Understand which products and services are of interest to visitors
- Provide relevant advertisements on other websites or platforms
Third-party services such as website analytics, advertising, social media, or other marketing providers may use cookies or similar technologies when you visit our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Important: Before publishing this section, you should make sure it accurately reflects the actual services installed on the new website—for example, Google Analytics, Google Ads, Meta Pixel, Google Tag Manager, or other marketing platforms.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide estimates and quotes
- Communicate with you about your project
- Provide information about our products and services
- Schedule consultations or appointments
- Process and manage orders
- Provide customer service
- Improve our website and services
- Understand customer interests and website usage
- Send marketing communications where permitted
- Measure and improve advertising campaigns
- Protect our website, business, customers, and users
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
We only intend to use information for legitimate business purposes related to operating our business, serving customers, and improving our products and services.
4. How We Share Information
We do not sell your personal information as a business practice.
We may share information with trusted third parties when reasonably necessary to operate our business or provide services to you.
These may include:
- Website hosting providers
- Website developers and service providers
- Customer relationship management (CRM) systems
- Email and communication providers
- Analytics providers
- Advertising and marketing platforms
- Payment processors
- Shipping or delivery providers
- Professional advisors
- Service providers assisting with our business operations
These third parties may have access to information only to the extent reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, customers, or others.
5. Project and Customer Information
Because we provide custom products, we may collect information related to a customer's construction, remodeling, design, or building project.
This may include:
- Project location
- Door or opening dimensions
- Design preferences
- Product selections
- Architectural or design information
- Photos or images submitted by the customer
- Builder, designer, architect, or contractor information
We use this information to help design, quote, manufacture, coordinate, and provide our products and services.
We will not intentionally publish private customer information such as personal phone numbers, email addresses, or private project information without appropriate authorization.
6. Marketing Communications
If you provide your contact information, we may use it to communicate with you about our products, services, promotions, projects, or company news.
You may opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
If you receive text messages from us, you may opt out by following the instructions provided in the applicable message.
Opting out of marketing communications does not prevent us from sending communications necessary to fulfill an order, respond to an inquiry, or otherwise provide services you have requested.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, including social media platforms, manufacturers, vendors, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
Arizona law also establishes requirements concerning the investigation and notification of certain data breaches involving personal information.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Provide products and services
- Maintain business and transaction records
- Respond to customer inquiries
- Meet legal, accounting, or contractual requirements
- Resolve disputes
- Protect our legitimate business interests
The length of time we retain information may vary depending on the type of information and the reason it was collected.
10. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the ability to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Request information about how your information is used or shared
Some requests may be subject to applicable legal exceptions.
To make a privacy-related request, please contact us using the information below.
12. Do Not Track
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all browser Do Not Track signals.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable laws.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to periodically review this page to stay informed about how we handle information.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
The Barn Door Store
7655 E. Gelding Drive
Scottsdale, AZ 85260
Phone: 480-338-8949
Email: info@thebarndoorstore.com
Website: thebarndoorstore.com